Our carrier may choose to leave your snacks in an inconspicuous or alternate place (i.e. mailbox or community parcel locker, if you have one.) If your address is in an office building, apartment complex, or shared space, we suggest looking around and checking in with your front desk officer, leasing officer, land lord, or mail/locker room.

We have found that sometimes shipments are incorrectly scanned as delivered (or scanned ahead of time) and it will frequently show up the next day or two. If you still cannot locate your delivery, and more than 48 hours has passed since delivery was confirmed, please chat with our Snack Concierge team online at naturebox.com.

Received a Delivery Notice (USPS)

If you missed your delivery there are two options available to you: pick it up at your local post office or schedule a redelivery here.