While gift cards are non-refundable, we stand behind our Smart Snack guarantee. This means that if your recipient has a snack they are unable to enjoy, we'll be happy to help replace it with a different item in their next box free of charge!
Articles in this section
- Do You Offer Gift Cards?
- I received an e-gift code, how can I use/redeem it?
- Do I need to enter my credit card info upon redemption of a gift card?
- Do I need to cancel an ongoing membership purchased with an e-gift card?
- Will my NatureBox e-gift card ever expire?
- Can I return an e-gift card or have it refunded?