If you received this message, it was because we were unable to charge the payment method on file for one of the following reasons:
•The credit/debit card on file is expired. To resolve this, please add your current card information (see link below for details).
•The credit/debit card on file was declined.
•There is no credit/debit card on file. This may be the case if the only method of payment we have on file is a gift card and your remaining balance is running low.
You can add a new credit/debit card in the "manage account" section of your dashboard by clicking here.
*The receipt of this email is not a form of cancellation as we will continue to attempt payment. If you are interested in closing your account, you can learn how to do so here.*