We are happy to help you with any account updates. Our snack concierges are available from Monday to Friday 6:00am to 5:00pm PST. Please look for the Contact Us button at the top of our page or text us at 415-212-4968. If you prefer to contact us via email, you may reach out through [email protected] or use our Contact Us Form.
Please reach out to us at least three days prior to your next billing/shipping date to ensure that all updates are completed promptly. We are unable to stop a shipment or refund once an order has started processing. Membership fees and store credits are non-refundable.