Please note that a store credit has no cash value, thus it cannot be refunded. Remaining credits can be used towards getting snacks.
Should you have questions, feel free to reach out to our Snack Concierges. We are available to chat online Monday-Friday from 7:00am-4:00pm Pacific Time - just look for the Contact Us button at the top of the page. If you are contacting us outside of our business hours or prefer to send us an email, you can email us at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible.