NatureBox SnackPasses by default do not expire and will remain in the account until the recipient uses it. Our team will be happy to provide a usage report to see who has or has not redeemed their SnackPasses on a regular basis. All unredeemed SnackPasses will be credited back to either:
Option 1: Another NatureBox Account
Be it a central account we create or an existing recipient/s. This is something we highly recommend and a popular option for office managers. The credits can be used to pay for future SnackPasses, order bulk snacks for your office, or get individual boxes sent to different recipients.
Option 2: Refund to Credit Card
A refund can be issued back to the original card you used. Please note that we subtract 10% fee from the total amount to be refunded to cover banking charges and other miscellaneous fees from our payment processor.
Ready to Get Started?
Head on to NatureBox Office
If you have questions, we are happy to assist. Our Snack Concierges are available on weekdays. You can email us at firstname.lastname@example.org one of our Snack Concierges will reply as soon as possible.