As a snacking company, the health and safety of all our team members and customers is our number one priority. We offer our sincere apologies for any late deliveries and inconvenience this has caused.
Due to new procedures and safety policies as a result of COVID-19, we are experiencing processing and shipping delays. The policies put into place cover how we source and produce our snacks as well as bagging and packing to getting them out of the door. These new policies are to keep everyone safe. All couriers have also implemented new safety procedures. We appreciate your patience and understanding as we work through these challenging situations.
Additionally, carriers are also struggling with labor, infrastructure and weather issues.
We are doing everything in our control to expedite restocking our snacks and getting them shipped out sooner. We want to personally apologize for this inconvenience. Please allow some extra time for your order to arrive as we have been advised by our shipping partners.
Our Snack Concierge team will be happy to answer any questions you may have about your order. Feel free to email us at firstname.lastname@example.org