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  1. Frequently Asked Questions
  2. Account Management and Billing
  3. Billing

Billing

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  • How do I get an invoice for a charge on my account?
  • Can I update the payment method after I placed the order?
  • Why is my card being declined?
  • Can I get a refund on my store credit?
  • What types of payment do you accept?
  • How do I update my payment information?
  • Why is there a $1 charge on my card?
  • Where can I see my store credit?
  • Can I return/refuse my NatureBox for a refund?
  • I'm from Canada. Why is my bill different from my order total?
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