Am I able to change my Subscribe and Save ship date?
Yes, our Snack Concierges will be able to assist you with changing your ship date. Our Snack Concierges are available on weekdays. You can email us anytime at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible.
To ensure that all account updates are completed promptly, please contact us at least three(3) days prior to your next billing date. We cannot refund or stop a shipment once an order is processed.
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How do I change the shipping address on my Subscribe and Save order?
To change the shipping address on your Subscribe and Save order, please go to your My Subscriptions page. From there, you should be able to see your active Subscribe and Save order(s) and edit the shipping address. You must also change your shipping ...
Can I get expedited shipping with my Subscribe and Save order?
Yes, you will be able to receive expedited shipping with your Subscribe and Save order by selecting this option at checkout. *Please note that once you add expedited shipping to your order, it will apply to all future Subscribe and Save orders.
Am I able to skip my next delivery for Subscribe and Save?
Yes, our Snack Concierges will be able to assist you with skipping your next delivery. We are available on weekdays. Please send us an email anytime at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as ...
Can I change how frequent my Subscribe and Save order ships out?
As of right now, our Subscribe & Save program is only available to support monthly orders. However, we're working with our internal teams to have multiple shipping frequencies soon! If you have questions, we are happy to assist. Our Snack Concierges ...
What is Subscribe and Save?
With our Subscribe and Save feature, you will be able to receive regularly scheduled shipments and receive a 10% discount on each snack. Learn more about Subscribe & Save here.