Am I able to skip my next delivery for Subscribe and Save?
Yes, our Snack Concierges will be able to assist you with skipping your next delivery. We are available on weekdays. Please send us an email anytime at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible.
To ensure that all account updates are completed promptly, please contact us at least three(3) days prior to your next billing date. We cannot refund or stop a shipment once an order is processed.
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Am I able to change my Subscribe and Save ship date?
Yes, our Snack Concierges will be able to assist you with changing your ship date. Our Snack Concierges are available on weekdays. You can email us anytime at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will ...
How do I change the shipping address on my Subscribe and Save order?
To change the shipping address on your Subscribe and Save order, please go to your My Subscriptions page. From there, you should be able to see your active Subscribe and Save order(s) and edit the shipping address. You must also change your shipping ...
Can I get expedited shipping with my Subscribe and Save order?
Yes, you will be able to receive expedited shipping with your Subscribe and Save order by selecting this option at checkout. *Please note that once you add expedited shipping to your order, it will apply to all future Subscribe and Save orders.
How do I cancel Subscribe and Save?
You can cancel the Subscribe ad Save subscription by following these steps: Log into your Account Once you are logged in, hover over your name in the upper right-hand corner of the screen. Click the Subscriptions tab. The Cancel Subscription option ...
The carrier tried to deliver my NatureBox but I missed the delivery. What do I do?
NatureBox does not require a signature for delivery. Generally, your postal carrier will leave your shipment in a secure location if you are not home at the time of your delivery. If the postal carrier feels there is no secure location available, ...