Can I change how frequent my Subscribe and Save order ships out?
As of right now, our Subscribe & Save program is only available to support monthly orders. However, we're working with our internal teams to have multiple shipping frequencies soon!
If you have questions, we are happy to assist. Our Snack Concierges are available on weekdays. You can email us at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible.
To ensure that all account updates are completed promptly, please contact us at least three(3) days prior to your next billing date. We cannot refund or stop a shipment once an order has been processed.
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How do I change my snack selections for my Subscribe and Save box?
You can edit the number of snacks included in your Subscribe and Save order using the following steps: Hover over your name and click on Subscriptions. It will list when the next box will process along with all of the snacks you're subscribed to. To ...
How do I cancel Subscribe and Save?
You can cancel the Subscribe ad Save subscription by following these steps: Log into your Account Once you are logged in, hover over your name in the upper right-hand corner of the screen. Click the Subscriptions tab. The Cancel Subscription option ...
How do I change the shipping address on my Subscribe and Save order?
To change the shipping address on your Subscribe and Save order, please go to your My Subscriptions page. From there, you should be able to see your active Subscribe and Save order(s) and edit the shipping address. You must also change your shipping ...
What is Subscribe and Save?
With our Subscribe and Save feature, you will be able to receive regularly scheduled shipments and receive a 10% discount on each snack. Learn more about Subscribe & Save here.
Can I get expedited shipping with my Subscribe and Save order?
Yes, you will be able to receive expedited shipping with your Subscribe and Save order by selecting this option at checkout. *Please note that once you add expedited shipping to your order, it will apply to all future Subscribe and Save orders.