Can I edit my order once it has been placed?
We want to be able to get you snacking as quickly as possible. Once your order is placed, it cannot be changed or cancelled.
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When does my order ship?
We strive to ship your snacks within a business day or two. We send an order confirmation when it is processed and a tracking email once your order has shipped. Our carriers pick up your snacks from Monday - Friday only. Orders placed on Friday ...
Can I update the payment method after I placed the order?
When an order has been placed, the payment method can no longer be changed. Please review your order and select the desired payment information before checking out. If you have questions, we are happy to assist. Our Snack Concierges are available on ...
When will my order arrive?
Barring any courier-related delays (due to Staffing/driver shortage, Holiday orders surge, Plaguing the entire shipping/logistics network, etc), our snacks typically arrive within 5-7 business days. Orders on expedited shipping will take 2 Business ...
Am I able to re-order snacks that I had previously purchased?
Of course! You will be able to re-order snacks that you had previously purchased, unless out of stock or discontinued, by following these steps. Hover over your name and select Order History (or click the Order Again link at the top of the page.) You ...
How do I cancel Subscribe and Save?
You can cancel the Subscribe ad Save subscription by following these steps: Log into your Account Once you are logged in, hover over your name in the upper right-hand corner of the screen. Click the Subscriptions tab. The Cancel Subscription option ...