How do I cancel Subscribe and Save?
You can cancel the Subscribe ad Save subscription by following these steps:
- Log into your Account
- Once you are logged in, hover over your name in the upper right-hand corner of the screen. Click the Subscriptions tab.
- The Cancel Subscription option is available just below the Shipping Address details, please see the screenshot below:
![subscription](https://support.naturebox.com/hc/article_attachments/10302326512407)
4. Once you click that a prompt will pop up and if you wish to proceed with the cancellation, you may click the Cancel Subscription option (please see photo below)
5. After clicking the button, a confirmation will be sent to your email, and a prompt will pop up.
![cancel subscription successful](https://support.naturebox.com/hc/article_attachments/10302432324631)
You may also cancel the Subscribe and Save through us via email. Our snack concierges are available on weekdays. Please send us an email through support@naturebox.com or use our Contact Us Form.
To ensure that all account updates are completed promptly, please contact us at least three(3) days prior to your next billing date. We cannot refund or stop a shipment once an order has been processed.
Related Articles
What is Subscribe and Save?
With our Subscribe and Save feature, you will be able to receive regularly scheduled shipments and receive a 10% discount on each snack. Learn more about Subscribe & Save here.
How do I cancel my account?
You have two ways to cancel. You can either cancel it online or email customer support anytime at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible. Snack Concierges are available on ...
How do I change my snack selections for my Subscribe and Save box?
You can edit the number of snacks included in your Subscribe and Save order using the following steps: Hover over your name and click on Subscriptions. It will list when the next box will process along with all of the snacks you're subscribed to. To ...
Can I change how frequent my Subscribe and Save order ships out?
As of right now, our Subscribe & Save program is only available to support monthly orders. However, we're working with our internal teams to have multiple shipping frequencies soon! If you have questions, we are happy to assist. Our Snack Concierges ...
How do I change the shipping address on my Subscribe and Save order?
To change the shipping address on your Subscribe and Save order, please go to your My Subscriptions page. From there, you should be able to see your active Subscribe and Save order(s) and edit the shipping address. You must also change your shipping ...