How Do I Change My Account Details?
Managing your membership is simple and easy.
1. Login to naturebox.com using your email and password.
2. Click the Edit button under the field you would like to update.
3. Enter your desired email or password in the pop-up, confirm current information, and click Save.
4. To edit your name, please reach out to one of our Snack Concierges. If you have questions, we are happy to assist. Our Snack Concierges are available on weekdays. You can email us at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible.
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How do I update my payment information?
Existing card information cannot be edited, however, it’s easy to provide new information. Have your credit/debit card handy and follow these steps: Log-in to www.naturebox.com. Hover over your name and click on Account Settings. Under Payment ...
I can't log in to NatureBox. What do I do?
If you are having trouble signing in, here are some things to check: Incorrect E-mail Address If you have more than one email address, be sure that you are using the correct email listed in your NatureBox account. Your email address must be in this ...
How do I change the shipping address on my Subscribe and Save order?
To change the shipping address on your Subscribe and Save order, please go to your My Subscriptions page. From there, you should be able to see your active Subscribe and Save order(s) and edit the shipping address. You must also change your shipping ...
How do I cancel my account?
You have two ways to cancel. You can either cancel it online or email customer support anytime at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible. Snack Concierges are available on ...
How do I change my snack selections for my Subscribe and Save box?
You can edit the number of snacks included in your Subscribe and Save order using the following steps: Hover over your name and click on Subscriptions. It will list when the next box will process along with all of the snacks you're subscribed to. To ...