How Do I Contact NatureBox?
Our Snack Concierges are available on weekdays. You can email us at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible.
Related Articles
Can I return/refuse my NatureBox for a refund?
For food safety reasons we are unable to accept any returns once the package has left the NatureBox warehouse. If you don't enjoy a snack, simply Contact Us within 90 days of purchase to let us know. We'll process a Store Credit for the purchase ...
I can't log in to NatureBox. What do I do?
If you are having trouble signing in, here are some things to check: Incorrect E-mail Address If you have more than one email address, be sure that you are using the correct email listed in your NatureBox account. Your email address must be in this ...
What is NatureBox?
NatureBox makes smart, delicious snacking easy! We deliver over 100 bold, satisfying choices right to your door and add new snacks every month so there’s always something to try and discover. All of our snacks do not use artificial ingredients, high ...
How Do I Get Started?
Ready to start snacking smarter? You're in the right place! With NatureBox snacks conveniently delivered to your door, switching gears is easier than ever. To get started, please follow these steps: Click here to visit our catalog. Browse the catalog ...
Why is my card being declined?
There are many reasons as to why a transaction didn't go through - it is best to contact your bank. Common reasons include: Insufficient funds Order is less than $1 Billing address mismatch Using of prepaid cards Expired card If you have questions, ...