How do I get an invoice for a charge on my account?
To get a copy of your invoice, simply reach out to our Snack Concierges. We are available on weekdays. You can email us at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible.
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How Do I Get Started?
Ready to start snacking smarter? You're in the right place! With NatureBox snacks conveniently delivered to your door, switching gears is easier than ever. To get started, please follow these steps: Click here to visit our catalog. Browse the catalog ...
Why is there a $1 charge on my card?
This is common with American Express™ cards. This is an authorization charge which tells us that the card is active and the bank will allow it to be authorized/charged. The $1 will usually drop off within 24 hours.
How Do I Change My Account Details?
Managing your membership is simple and easy. 1. Login to naturebox.com using your email and password. 2. Click the Edit button under the field you would like to update. 3. Enter your desired email or password in the pop-up, confirm current ...
I can't log in to NatureBox. What do I do?
If you are having trouble signing in, here are some things to check: Incorrect E-mail Address If you have more than one email address, be sure that you are using the correct email listed in your NatureBox account. Your email address must be in this ...
How do I update my payment information?
Existing card information cannot be edited, however, it’s easy to provide new information. Have your credit/debit card handy and follow these steps: Log-in to www.naturebox.com. Hover over your name and click on Account Settings. Under Payment ...