How do I update my payment information?

How do I update my payment information?

Existing card information cannot be edited, however, it’s easy to provide new information. Have your credit/debit card handy and follow these steps:

  1. Log-in to www.naturebox.com. Hover over your name and click on Account Settings. 
  2. Under Payment Method, click Add a New Card. 
  3. Enter your credit card information and confirm your billing address. 
  4. Click Save. 

Amazon Pay

If you are using Amazon Pay - please see additional steps here.

To solve most of the payment or checkout-related issues using Amazon Pay, sometimes it is best to disconnect it from your account. You will need a credit card to fully disconnect, here's how:

  1. Hover over your name and click Account Settings.
  2. Under the Default Shipping and Payment section, look for the Disconnect from Amazon Pay link.

    Account Setting
  3. Key in your credit card details and click Save & disconnect from Amazon.

    Disconnect from Amazon Pay

If you want to delete an old credit card or address from your account, we are happy to assist. Our Snack Concierges are available on weekdays. You can email us at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible.

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