I can't log in to NatureBox. What do I do?
If you are having trouble signing in, here are some things to check:
Incorrect E-mail Address
- If you have more than one email address, be sure that you are using the correct email listed in your NatureBox account.
- Your email address must be in this format: username@domain.com (or .net, .org, .edu, etc.).
- Also, if your device is set to auto-complete the email, make sure it's the correct email address listed.
Incorrect Password
- Passwords are case-sensitive, so "MYPASSWORD", "MyPassword", and "mypassword" are recognized differently.
- If you're sure you're using the correct email address, try to reset your password by clicking Sign In. In the pop-up, enter your email address and click Forgot password? Send reset email. in
If none of the steps above works, please reach out to one of our Snack Concierges. We are available on weekdays. You can email us at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible.
Related Articles
How Do I Change My Account Details?
Managing your membership is simple and easy. 1. Login to naturebox.com using your email and password. 2. Click the Edit button under the field you would like to update. 3. Enter your desired email or password in the pop-up, confirm current ...What is NatureBox?
NatureBox makes smart, delicious snacking easy! We deliver over 100 bold, satisfying choices right to your door and add new snacks every month so there’s always something to try and discover. All of our snacks do not use artificial ingredients, high ...How do I cancel my account?
You have two ways to cancel. You can either cancel it online or email customer support anytime at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will reply as soon as possible. Snack Concierges are available on ...How do I update my payment information?
Existing card information cannot be edited, however, it’s easy to provide new information. Have your credit/debit card handy and follow these steps: Log-in to www.naturebox.com. Hover over your name and click on Account Settings. Under Payment ...How Do I Get Started?
Ready to start snacking smarter? You're in the right place! With NatureBox snacks conveniently delivered to your door, switching gears is easier than ever. To get started, please follow these steps: Click here to visit our catalog. Browse the catalog ...