When does my order ship?

When does my order ship?

We strive to ship your snacks within a business day or two. We send an order confirmation when it is processed and a tracking email once your order has shipped.

Our carriers pick up your snacks from Monday - Friday only. Orders placed on Friday aren't picked up until Monday.

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    • Am I able to change my Subscribe and Save ship date?

      Yes, our Snack Concierges will be able to assist you with changing your ship date. Our Snack Concierges are available on weekdays. You can email us anytime at support@naturebox.com or through our Contact Us form and one of our Snack Concierges will ...

    • When will my order arrive?

      Barring any courier-related delays (due to Staffing/driver shortage, Holiday orders surge, Plaguing the entire shipping/logistics network, etc), our snacks typically arrive within 5-7 business days. Orders on expedited shipping will take 2 Business ...

    • Do you ship to my area?

      We ship everywhere in the contiguous United States, overseas territories and military addresses, and Canada. We hope to expand to other areas in the future.

    • Am I able to re-order snacks that I had previously purchased?

      Of course! You will be able to re-order snacks that you had previously purchased, unless out of stock or discontinued, by following these steps. Hover over your name and select Order History (or click the Order Again link at the top of the page.) You ...

    • Can I edit my order once it has been placed?

      We want to be able to get you snacking as quickly as possible. Once your order is placed, it cannot be changed or cancelled.