Where Can I Track My Order?
Once an order is shipped, we send separate shipping information along with the tracking number on it. You can also obtain the tracking details online under your account's Order History tab. (Please note that tracking details will be available within the next 24-48 hours after you place the order).
Click the dropdown button and your order information will be available. Below the Order number, is where you can get the tracking number of your order. Simply click the tracking number and you'll be rerouted to the site where you can get the full details of your shipment.
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When does my order ship?
We strive to ship your snacks within a business day or two. We send an order confirmation when it is processed and a tracking email once your order has shipped. Our carriers pick up your snacks from Monday - Friday only. Orders placed on Friday ...
When will my order arrive?
Barring any courier-related delays (due to Staffing/driver shortage, Holiday orders surge, Plaguing the entire shipping/logistics network, etc), our snacks typically arrive within 5-7 business days. Orders on expedited shipping will take 2 Business ...
When can I expect my order to arrive?
With so many of us staying at home since the pandemic began, we’re relying on delivery more than ever. This has put a huge amount of pressure on carrier and delivery networks who are trying to keep up with demand while also ensuring their teams stay ...
Am I able to re-order snacks that I had previously purchased?
Of course! You will be able to re-order snacks that you had previously purchased, unless out of stock or discontinued, by following these steps. Hover over your name and select Order History (or click the Order Again link at the top of the page.) You ...
Can I edit my order once it has been placed?
We want to be able to get you snacking as quickly as possible. Once your order is placed, it cannot be changed or cancelled.